‘Block the sender, report immediately’: SBI warns public against frauds

NEW DELHI, AUG 8 (AGENCIES): | Publish Date: 8/9/2018 5:11:27 AM IST

In case your personal banking details have been compromised with because of a fraudulent SMS, please report it to the bank immediately. That was the message State Bank of India (SBI) shared on microblogging site Twitter, cautioning the public against circulation of fraudulent SMSes asking the receiver to share their bank details. On receiving any such fraud SMS, individuals should “block the sender”, advised State Bank of India. “If your details have been compromised, report it to SBI immediately,” SBI said. 

The country’s largest bank, SBI, also urged the customer not to share his or her personal details such as ATM card number, PIN, password, CVV (card verification value) number and card validity period.
Here are five things that SBI said on fraudulent SMS asking the receiver to share his or her banking details:
1. “SBI will never ask you to share your personal details,” the banking major said.
2. “Never respond to any SMS, popup or phone call” in which the caller or sender demands sharing of details such as ATM card number, ATM PIN, card validity period, CVV number, any password or CRN (customer reference number).
These details are required by the customer to be able to make an electronic banking transaction.
3. The bank advised the customer not to share the following details:
ATM card number
MPIN (mobile banking personal identification number)
Validity period
Mobile number
3. “Be wary of SMSes that ask you to share your personal details,” said SBI.
4. SBI also shared an example of such fraudulent communication:
Dear Customer
Your XYZ Credit Card points worth Rs. XXXX expire by DD/MM/YYYY. Kindly convert your points into cash by clicking here
5. “These SMS messages are sent by fraudsters. Ensure you ignore and block these senders. Report these incidents to SBI immediately,” said SBI.
SBI has time and again taken to social media to share tips with its customers with an aim to promote secure banking transactions.

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