Aghunato Town Students’ Union (ATSU) has sought clarification from BSNL department over the poor telephone lines at Aghunato area including cell tower and the non-functioning of landline that broke down since 2006.
Aghunato Town Students’ Union president Kiyeka Yeptho and vice president Inoto Achumi in a letter addressed to the general manager (BSN)) Dimapur said even though JTO, Zunheboto, SDO, Mokokchung, and general manager, BSNL, Dimapur have been apprised on the poor phone connectivity, till date no action had been initiated despite cell tower and landlines breaking down continuously.
Seeking clarification from the BSNL department as to why the landline functioned for only one or two weeks in a year since its installation and not yet restored till date, ATSU lamented that despite non- functioning of the telephone services, the department did not rectify the bi-monthly bills and asked the department whether the landline connection would be repaired.
It also stated that the cell tower at Aghunato broke down frequently and that OFC did not connect properly between Aghunato and Zunheboto which created problems and questioned the department why it did not verify the OFC lines after completing the work done by the contractors.
Aghunato Town Students’ Union said that according to PRO, BSNL, the new power plant battery was to be undertaken for which priority was given for installation and commissioning but till date, the new battery was yet to reach Aghunato, while also assuring to post technicians including TTA but did not appoint proper staff of technician.
The union reiterated that simply posting of lineman without functioning of telephone lines and without knowledge to operate telephone machines receiving salary every month was not enough. It also stated that most of the staff posted at Aghunato were found absent from their duties for two to three months.
On the issue of BTS availability at Aghunato, the students’ union stated that 1000 BTS capacity were available but the department had issued only one hundred SIM cards to the public which were received only after a gap of two years and also questioned whether the department would issue more SIM card to the public of Aghunato, while highlighting about the non- availability of franchise or sub-franchise and recharge and top-up cards.
Looking into all the grievances, the students’ union said they would resort to its own course of action for which the BSNL department would be held responsible for any untoward incident.