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SBI Customer Service Point at Thahekhu
Staff Reporter DIMAPUR, FEB 16 (NPN):
Published on 17 Feb. 2011 12:23 AM IST
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State Bank of India on Wednesday opened the first Customer Service Point (CSP) in Nagaland at Thahekhu village.
In the Customer Service Point, a customer can open an account with zero balance without having to visit any bank branches and also deposit money with a maximum limit of `10, 000 per day.
The CSP offers almost all the services provided by the bank.
The CSP is a mini bank branch where the SBI’s Business Correspondent (BC) uses biometric smartcard and a mobile to operate the new facility.
The customer’s fingerprints are taken on the biometric card for identification purposes and also passport taken readily besides recording the voice on the spot for recognition purposes.
The CSP was inaugurated by Deputy General Manager (RBU) SBI Local Head Office, Guwahati, Tilak Das at Thahekhu village. He said the CSP was launched under the Financial Inclusion programme of the RBI covering all villages with a population of more than 2000. He said the BC would basically function like a bank. The first ever BC in the state, Lika was appointed by an NGO Zero Mass Foundation.

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