Breaking News
Nagaland Post Logo
You are here:  Skip Navigation LinksHome » Show story
ATM for the benefit of public, must be cared: SBI
Correspondent Kohima, Feb 8 (NPN):
Published on 9 Feb. 2011 1:08 AM IST
Print  Text Size

Following two separate incidences of attempted theft by miscreants on two Automated Teller Machine (ATM) within a span of 18 days last month, the State Bank of India (SBI) has urged the public to be responsible in taking care of the machines.
“ATM machines are set up for the conveniences of the customers and the general public and we all should be equally responsible to take care of them”, said S.H. Leo assistant general manager SBI Main Branch Kohima, during a tête-à-tête with Nagaland Post. He was referring to January 12 incident wherein some miscreants attempted to break into the SBI ATM machine near Oking Hospital, Phoolbari Kohima and another attempt at the SBI ATM machine located at Kohima village.
In the first incident, the miscreants supposedly went inside the ATM booth and after pulling down the main shutter, they started to break open the machine but failed and later went on to ransack the machine and entire wiring inside the room. Police investigation was on but failed to identify and nab the culprit so far.
In the second incident, the accused, identified as a 27 years old computer engineer Vilhouzhalie Rio of Tsiemekhuma village was caught by villagers while trying to flee after failing in his attempt to break into an ATM booth.
Following the two incidences, both the ATM booths were sealed off by the police for investigations and remained closed till date.
Leo however confirmed that in both the incidences, no cash was stolen from the ATM booths. He said the ATM machines could not be tampered as it was only the bank staff who had access to the booths, he added.
Despite various hitches, banking through ATM and other e-banking continues to benefit not only bankers and customers but also the banking institutions, he said while reminding that in the near future, bank staff would not have much work of directly dealing with customers or clients.
The SBI official also revealed that set up of more SBI ATM booths were on the pipeline, including one each at Old NST, High School Junction, Kitsubozou and AG colony.
Reacting to frequent complaints from customers over unavailability of cash in ATMs or poor services, Leo expressed helplessness stating when it came to technical problem such as network failure, the system was controlled from the Core centre. However, he said there was no question of cash or note shortages in the ATMs at any time, except in cases of note shortages in the bank.
He revealed that the amount and quantity of cash in the ATM were directly monitored and controlled by team from the Core control room, who immediately informs the concerned bank when cash in any ATMs reached the minimum level.
In case the bank fails to restack after being alerted, the bank is penalized, therefore, why should the bank unnecessarily get itself into trouble, he asked.

Comments:(0) Login or Register to post your Comment
(Available for registered users only)
More News
  • 1
  • 2