BSNL services hit by highway works

Staff Reporter DIMAPUR, NOV 19 (NPN) | Publish Date: 11/19/2018 11:08:36 AM IST

Services of state-owned telecom operator BSNL have been affected by the ongoing road works for improvement of city portion of Dimapur on NH-29 (between Purana Bazar and Chumoukedima) causing inconvenience to customers.

The general manager telecom, Nagaland SSA, BSNL, Maitan Toppo, told Nagaland Post that BSNL field teams were working continuously on a war footing to quickly restore services as soon as its cables were affected somewhere or other. 

He, however, said that communication and coordination was poor between BSNL and agencies that implement developmental works. He accused those agencies of tearing through underground cables without informing BSNL.

Toppo also alleged that NHAI has failed to give BSNL a schedule of its activities although BSNL has been approaching the NHAI and has been trying to coordinate with the contractors.

The general manager said that internet connections and landline telephones were frequently interrupted due to lack of planning, adding that this continuous cable fixing has become something of a habit for field workers.

He informed that there were about were about 13500 landline consumers and around 6000 broad band users in Nagaland, out of which around 8000 consumers were in Dimapur alone.

Stating that there were three Optical Fibre Cables (OFCs) running from OCB exchange Dimapur to Kohima, which is the lifeline for BSNL services, Toppo said “If this network of cables is affected, Kohima, Dimapur as well as Imphal get isolated.” Primary, secondary and distribution copper cables (800/400/200/100  pairs ) were the ones most damaged, affecting around 1256 land line customers and 800 broad band customers. OFCs 24×1 and 12 F×2 serving 30 leased circuits, 72 BTS and the connection to Kohima district headquarters have also been interrupted in the last few weeks, he pointed out.

Apart from basic services, Toppo said individual customers were greatly hit by the network going down. He stated that banks and IT/educational institutions that use internet connections also have to suspend all services that rely on it as soon as BSNL services go down. 

BSNL general manager further mentioned that in other places he worked at, utility ducts (Channels dug along the road for cables) are provided to BSNL for their cables, but this system has not been seen in Nagaland as yet.


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