State

Consumer awareness programme held in Wokha

DIMAPUR | Publish Date: 7/20/2019 12:13:40 PM IST

Department of Legal Metrology & Consumer Protection (DLM&CP), Wokha in collaboration with Wokha District Legal Services Authority (WDLSA) organized a consumer awareness programme on July 20 at VDBS hall.

According to DIPR report, ADC Wokha, Mhathung Tsanglao lauded the department for organizing such events to raise the level of consciousness and awareness among the general public. He cautioned that a consumer should be aware and always be alert about information of products and goods while buying and also dwelled on how consumers can be protected against unfair and negligence on the part of the traders.
District Judge and president of District Consumer Dispute Redressal Forum, Wokha, Nino Iralu dwelling on the legal aspects of consumer protection, informed that there is a consumer court in the district and any consumer dispute can approach it to seek quick redressal free of cost. She also pointed out that the consumer can order the following reliefs like removal of defects from goods, replacement of goods, refund of the price paid, award of compensation for the loss or injury suffered, withdrawal of the hazardous foods from being offered for sale and other services to protect the interest of the consumers.
Member, District Consumer Dispute Redressal Forum, Wokha, Yanvungthung Ngullie enlightened the gathering on the concepts and basics of consumer rights. He maintained that consumer should be aware about the information of products, right to choose, right to be heard and right to safety instructions and protection. He further added to substantiate their rights as a consumer they have duty to perform by way of reporting any kind of negligence on the part of the traders to the notice of the Consumer Redressal Forum or Consumer Court to claim their rights through proper channel. 
Assistant Controller, Legal Metrology & Consumer Protection, Wokha, T. Aimong delivered the key note address.

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