NeSDA: Nagaland leads in NE & Hill category

DIMAPUR, FEB 8 (NPN) | Publish Date: 2/8/2020 12:54:04 PM IST

Nagaland has topped the list of State Services Portals Assessment in the North East and Hill States category in the National e-Governance Service Delivery Assessment (NeSDA) 2019 report announced at the 23rd National Conference on e-Governance (NECG) held in Mumbai.

Department of Administrative Reforms and Public Grievances (DARPG) along with Ministry of Electronics and Information Technology (MeitY) in association with one of the state/UT government organises the NCEG every year. The 23rd NCEG was held in Mumbai, Maharashtra on February 7-8, 2020.

According to the report released by minister of state for personnel, public grievances and pensions, Jitendra Singh, among the north-east and hill states, Nagaland got the first rank with its service portal having an average compliance of more than 45 per cent to the criteria assessed across all seven parameters, including ease of use, end service delivery and content availability among others.

The assessment is done broadly for four categories – Union territories, remaining states, union territories and central government ministries websites.

“Nagaland is the leading state with its service portal having average compliance of more than 45 per cent to the criteria assessed across all seven parameters,” it said.

Delhi, Chandigarh, Daman and Diu administration emerged leaders among Union territories across all parameters for NeSDA.

Haryana and Rajasthan are the leading states in the assessment under the “remaining states” category comprising 18 states.

The website of the Central Board of Direct Taxes (CBDT) under the finance ministry is the winner under the assessment of central ministry service portals category. Whereas, the ministry portals of health & family welfare, and human resource have emerged leaders across “all parameters”, the report said.

The NeSDA framework covers six sectors, namely finance, labour & employment, education, local government & utilities, social welfare (including agriculture & health) and environment (including fire) sectors.

In the north east and hill states category, Himachal Pradesh, Tripura and Assam are leading states with their portals with more than 60 per cent compliance to the criteria assessed across all the assessment parameters, including accessibility, content availability and ease of use.



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