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NQAS certification to UPHC Seikhazou

NQAS certification to UPHC Seikhazou
Pangnyu Phom with UPHC Seikhazou team members during the felicitation for being awarded NQAS certification. (DIPR)
DIMAPUR | Publish Date: 6/30/2020 10:22:07 AM IST

A short programme to felicitate Urban Primary Health Centre (UPHC) Seikhazou for being awarded the National Quality Assurance Standard (NQAS) was held at the office chamber of minister, Health & Family Welfare Pangnyu Phom at civil secretariat Kohima on June 30.

According to DIPR report, Pangnyu Phom lauded the department for their efforts in delivering quality healthcare services to the state, especially in the time of COVID-19 pandemic. Congratulating the UPHC Seikhazou for being awarded the NQAS, he said that such achievements bring laurel not only to the department but to the entire state. Minister stated the need to create more of such healthcare facilities in the remote areas of the state, and emphasized that UPHCs should be set up, at least in all the district headquarters of the state.

Mission director NHM Dr. Kevichusa Medikhru highlighting on NUHM, said it was launched in Nagaland on February 24, 2014 and UPHC Seikhazou started in June 2014. He stated that UPHC Seikhazou facility underwent various assessments by a two member team of empanelled external assessors, and after meeting all the criteria, was awarded “quality certified” under NQAS. He said that since its inception, the UPHC Seikhazou has been providing equitable and quality primary health care services to the urban population. He further added that UPHC Seikhazou is rendering commendable service and even during this time of COVID-19 pandemic, the facility is catering to the need of all the other essential services to the people. 

UPHC Seikhazou team briefed the minister about the ongoing activities being carried out in the centre, the difficulties faced in delivering services to the people, and in this regard, informed the minister that adequate inflow of fund was the need of the hour, to keep the UPHC going. This would ensure proper supply of drugs, medical equipments and sufficient human resources, which would encourage the centre to perform better. 

There are five criteria for NQAS certification, namely, aggregate score of health facility is 70 %, aggregate score in each area of concern is 60%, score standard A2, B3 and F4 is 60%,  individual standard wise score is 50 % and patient satisfaction score is 60% or 3.0 of Likert scale.  To qualify for the NQAS certification, UPHC Seikhazou had to undergo three levels of assessment – internal assessment, peer assessment and external assessment. First external assessment of UPHC Seikhazou was conducted from January 15 to 16, 2019 with overall score of 76.5%. Thereafter, state internal assessment was conducted from June 13, 2019 with overall score of 89.8% followed by external assessment on August 1 and 2, 2019 with overall score of 83.9%. Official certification from the Ministry of Health & Family Welfare was on October 19, 2019.


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