Digital initiatives by Northeast Frontier Railway

MALIGAON, FEB 7 | Publish Date: 2/7/2020 10:17:54 AM IST

To promote digital transactions and ease of purchase of train tickets including local train tickets by commuters, NFR has taken various initiatives during last few months. 

A press release by NFR Chief Public Relations Officer Subhanan Chanda stated that NFR had launched the Mobile Ticketing app on October 25, 2018 which is gaining popularity across N.F. Railway. The application is free to download. Registration can be done through mobile phone application or website (

The release informed passengers that on the app, one can easily purchase platform tickets, season tickets and unreserved train tickets from any station to any destination without standing in queue by downloading the app in his or her mobile. Passenger has to commence the journey within three hours from booking of the ticket. Renewal of season tickets can also be done easily by using this app. However, booking a ticket using utsonmobile application inside the station premises is not permissible as a passenger should enter the Railway premises after purchasing the ticket. 

Moreover, 178 POS machines have been provided at different PRS counters to facilitate & promote digital transactions. Universal Payment Interface (UPI) has been introduced at all PRS & UTS counter all over NFR.

To promote cashless transaction; 527 POS machines have already been installed for accepting of payments through digital transactions in both mobile and static catering units spreading all over NFR. 

As one of the pioneer Railways, Northeast Frontier Railway said its has successfully implemented Electronic Transmission of Railway Receipt (eT-RR) on July 31, 2019 by generating the first Electronic Transmission of Railway Receipt (eT-RR) from ICDA, (Inland Container Depot, Amingaon) to CTKR (CONCOR Terminal KOPT Coal Dock Road). Again, on August 1, 2019, NFR generated eT-RR from Bongaigaon Refinery & Petrochemical (P) Ltd, an IOCL Siding. The 1st eT-RR of private firm was generated from Dolgaon. RR (Railway Receipt) is a vital document; it is like an acknowledgement of receipt of goods for transportation by rail. The owner of original Railway Receipt is supposed to be the owner of the goods. 

The eT-RR system is also very secure, because at every step from generation to transmission to surrender of RR, electronic authentication is required through user IDs, passwords and through unique system generated Freight Number Record (FNR) and One Time Passwords (OTPs). 

The system generated FNR number and OTPs is sent only to registered e-mail IDs and mobile numbers of customers. In the earlier system, the customer used to face delay in taking delivery whenever the goods train reaches destination earlier than the original RR. The new system of transmission of RR electronically, eliminates this problem entirely. 


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